Shipping & Delivery Information
We are excited to ship our products to customers all around the world! Here’s everything you need to know about how we handle shipping and delivery:
Processing Your Order
Before we send out your order, we take 1-2 working days to make sure everything is in order. This includes a thorough quality check and careful packing.
Estimated Delivery Duration
We usually dispatch orders within 1–2 working days. Delivery times vary depending on your location and the shipping method selected:
Singapore : 1–3 working days
Asia: Around 1–2 week
Rest of the world: 1–3 weeks
Delays can occasionally happen due to customs or local postal services, but we will always do our best to get your order to you as quickly and safely as possible.
Tracking Your Order
You will receive a shipping notification email with tracking details, to track your order, click the link provided.
Customs Fees
Additional duties and taxes may apply for certain regions, including Asia, South America, Africa, and EU European countries.
Please note that Ed Charly is not responsible for any customs fees, duties, or import taxes charged by your local authorities.
These charges are the buyer’s responsibility.
Need Help?
If you have questions or need help with your order, contact us here.
We are always happy to assist!