Shipping Information 

Our products are loved globally, and we are excited to ship them to you, no matter where you are.

Preparing Your Order:

Before we send out your order, we take 1-2 working days to make sure everything is perfect. This includes a thorough quality check and careful packing.

Delivery Times:

• International Orders: Delivery times can vary based on your location. Usually, it takes about 1-2 weeks for most countries.
  However, sometimes things outside our control can delay an order, so please allow up to 3 weeks.

• Orders in Asia: Expect your order in about 2 weeks.

• Orders in Singapore: Your items will arrive in 1-3 working days, not counting weekends and holidays.

Tracking Your Order:

We suggest choosing a shipping method that lets you track your order.

Remember, Ed Charly isn't responsible for lost parcels. But don’t worry, if a parcel comes back to us, we’ll resend it to you.

Customs and Taxes:

Your order might have extra taxes, duties, or fees set by your country. We can’t say for sure if you’ll have to pay these.

They’re usually for orders going to Europe and the UK. These extra costs are your responsibility. Delays might happen if your order needs to go through customs, which could take longer than our usual 3-15 working day delivery estimate.

Need Help?

Got questions or need assistance with your order? Contact us here.