Where are your products made and designed?
- Our wallets and products are thoughtfully designed in Singapore. We collaborate with expert leather craftsmen to create our first samples. Right now, we make our products in both China and Singapore. We have a strong bond with our manufacturers to ensure everything is in great quality.
How do you ensure the quality of your products?
- Every single item is made by skilled leatherworkers and checked for quality twice. First, it's inspected at the factory and then again by our team in Singapore before we send it out to you. This double-checking makes sure you get the best quality.
What's the packaging like for your products?
- Each item comes in a special gift box, wrapped securely in bubble wrap to make sure it reaches you in perfect condition.
Do your wallets protect against RFID scanning?
- Yes, they do. All our wallets have special layers that block RFID scanning, which helps keep your card information safe. While it's not 100% foolproof, it greatly reduces the risk of your card details being stolen. Our RFID-blocking material is tested to be effective for the frequencies used by credit cards.
Our RFID fabric is tested at a frequency of 13.56Mhz, in which credit cards operate.
HID proximity cards are not a good indication of or stand in for contactless credit cards which our technology is intended to protect.
What materials are your wallets made from?
- Our wallets are crafted from cow-hide leather, specifically full-grain leather. This part of the leather is super strong and durable, making our wallets long-lasting.
What is Saffiano leather?
- Saffiano leather is known for its unique cross pattern. This pattern makes it resistant to stains, scratches, and even water. It's made by pressing the leather with a machine and then finishing it with a protective wax.
What is crazy horse leather?
- Crazy horse leather, also known as saddle leather, is made by applying a special wax to the surface of full-grain leather. This gives it a unique look and feel. Learn more about it here!
Where do you ship your products from?
- We ship all our products worldwide from Singapore.
Will I have to pay custom tax fees?
- It's possible. Orders might be subject to taxes, duties, and fees set by the country you're in. We can't predict if you'll be charged these fees. These costs are the buyer's responsibility, especially for orders to Europe and the UK. You might want to check with your local customs office for more details before ordering. Please note that customs processes can sometimes add to the delivery time.
Need more help?
- If you have any other questions or need assistance, don’t hesitate to contact us.