- We ship worldwide and all orders are shipped within 1 - 2 business days.
- Slight delay may be expected for international orders (except for Singapore
) due to current situation.
- At times, packages may be faced with delays beyond our control such as customs or postal delays.
- Our return policy time frame is 30 days from when an order arrives at your address.
- If 30 days have gone by, unfortunately, we can’t offer you a refund.
- To be eligible for a return, your item must be unused and in the same condition that you received it with the original packaging.
- Customers will be responsible for paying return shipping costs.
(If you are shipping an item internationally, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
- Once your return product is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Once it is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
- Please ensure that the item(s) is in original condition and original packaging. All products must be returned in the original selling condition. Returns that do not meet our policy will not be accepted and will be returned to you at your cost.Replacement Policy
- Replacement may be requested should there be a wrong or defective product sent.
- Our replacement policy time frame is 30 days from when an order arrives at your address. If 30 days have gone by, unfortunately, we can’t offer you a replacement.
- Any costs incurred during the return will be covered by us
if we deemed the product to be defective.
- We cannot refund duties and taxes that you have paid to clear customs.
Please feel free to contact us
with regards to your item and we will do our best to help you out!